IMPLEMENTING AGILE ORGANIZATIONAL STRATEGIES TO ENHANCE PUBLIC SECTOR PERFORMANCE: A CASE STUDY OF DEPOK CITY, WEST JAVA

Povzetek

This study aims to analyze the implementation strategies of agile organization practices to enhance the performance of public sector institutions in Depok City, West Java Province. Employing a convergent parallel mixed methods approach, data were collected through questionnaires, interviews, focus group discussions, observations, and documentation. Quantitative data were analyzed using descriptive statistics, while qualitative insights were obtained through data reduction, data presentation, and conclusion drawing. The study further explored both internal and external strategies for implementing agile organization principles to improve organizational performance.The findings reveal that the application of agile organization has a positive impact on performance, with 31% of respondents rating the implementation as very good, 55% as good, and 14% as fair. Organizational performance related to agile adoption was perceived as very good by 33% of respondents, good by 46%, fair by 19%, and poor by 2%. The recommended implementation strategies include: (1) enhancing human resource capacity through continuous training on agile principles and risk management, (2) advancing digital transformation by adopting Electronic-Based Government Systems (SPBE), such as e-Planning and e-Budgeting, (3) applying participatory approaches by involving community stakeholders, (4) strengthening agile leadership through flexible and adaptive leadership practices, (5) improving internal and external collaboration through clear role distribution, and (6) maintaining an outcome-oriented focus by aligning key performance indicators with regional development goals. These findings provide practical guidance for local government organizations in adopting agile organizational strategies to improve overall performance and the quality of public service delivery.