EXPLORING THE EFFECT OF BIG FIVE TRAITS ON UNIVERSITY CITIZENSHIP BEHAVIOR OF MANAGEMENT STUDENTS WITH INTERVENING INFLUENCE OF PARENTAL AUTONOMY SUPPORT, TEACHERS’ SUPPORT AND POSITIVE TMX: A STUDY IN THE UNIVERSITIES OF TRIPURA

Abstract

Management students need to practice citizenship behavior as they are groomed to perform in corporate sector. The study was undertaken to find how big five traits influence their University Citizenship Behavior (UCB) and how support of the people in vicinity parent, teachers and friends acts on personality traits of the students’ relationship with UCB. The cross-sectional exercise attempts to find the effect of big five personality traits on UCB, also to analyze how Parental Autonomy Support, Teachers’ Support and Positive TMX mediate in the relationship, and used Correlation, Multiple Regressions, Bootstrapping model and PROCESS Macro to identify the mediation exercise. These findings are addition to Organizational Behavior literature. This comprehensive study on UCB of the management students is first on its own as it has explained how different big five traits influence UCB and how social support affects it. The Paper finds all big five traits except neuroticism significantly relates to UCB, only neuroticism negatively relates. Among five traits Extraversion is observed to be more intensely related followed by Openness to Experience. Positive TMX completely mediates the relationship of all individual traits except Conscientiousness with UCB; TMX partially mediates the relationship here. Only the relationship between Agreeableness and OCB is fully mediated by the support of Parent, Teachers and Friends. The study presents a model that provides inputs to develop citizenship behavior of the management students. Tests demonstrate that Positive TMX can neutralize the adverse impact of neuroticism on UCB and Extraversion trait is more intensely related to UCB.