AI AND THE EVOLVING ROLE OF HR: A SYSTEMATIC REVIEW OF RECRUITMENT PRACTICES

Abstract

This systematic review studies the expected future roles of Artificial Intelligence (AI) in recruitment from the perspective of Human Resource (HR) professionals, using information drawn from sixty-one academic studies, industry reports, and organizational surveys. The increased adoption of AI into recruitment reflects two paths; HR functions being automated and the transformation of HR roles to have a greater strategic focus. Utilizing evidence, and theoretical frameworks such as the Technology Acceptance Model (TAM), this analysis shows that HR professionals tend to recognize that AI can improve efficiency, through helping to screen and shortlist candidates more quickly, improve the quality of hire, and support skills-based recruitment. However, HR professionals still have concerns about fairness, bias, transparency, and ethical governance of AI, which ultimately contribute to their decisions

to adopt or not adopt AI systems.