THE IMPACT OF BLOCKCHAIN TECHNOLOGY ON KNOWLEDGE SHARING, THE MEDIATE ROLE OF INNOVIATION

Abstract

This paper discusses how the concept of blockchain technology   can affect KNOWLEDGE SHARING (KM) and investigates the mediating effect of Organizational Resilience (OR) in this correlation. The current business world, which deals with a lot of data, is increasingly relying on blockchain technology to collect, crunch, and analyze huge amounts of data that can guide decisions and generate knowledge. But the ability to convert analytic knowledge to knowledge in an organization is hinged on the resilience of the firm, its capacity to foresee, adapt and recover in the face of adversities whilst maintaining learning processes. Quantitative research design was used, where a structured questionnaire was used to be passed to managers and IT experts in the knowledge intensive industries. Both the direct and mediating effects have been tested using Structural Equation Modelling (SEM). The findings indicate that blockchain technology has a strong positive impact on KM effectiveness and OR partially intermediates this association by increasing the adaptability and learning process of the firm. The results add to the existing body of literature on the subject of data-driven management by incorporating the resilience theory with analytics-based processes of knowledge creation, which provides practical implications to organizations aiming to increase their knowledge usage, innovation, and survival in a dynamic world