A STUDY ON INFLUENCE OF COMPETENCY MANAGEMENT ON EMPLOYEE RETENTION AMONG NURSES IN COIMBATORE CITY

Abstract

In today’s dynamic healthcare environment, hospitals are increasingly recognizing the critical role of human resources—especially nurses—in delivering quality patient care. Nurses form the backbone of the healthcare system, and their retention has become a strategic imperative for hospitals. However, many healthcare institutions are grappling with high turnover rates, leading to increased recruitment costs, staff shortages, and compromised service quality. One of the emerging approaches to address this issue is Competency Management is a structured process that ensures employees possess the required knowledge, skills, and attitudes to perform effectively. Competency management involves identifying, developing, and utilizing individual competencies aligned with organizational goals. For nurses, it not only helps in enhancing clinical and behavioural performance but also boosts job satisfaction, engagement, and career progression. When nurses feel that their capabilities are recognized, nurtured, and matched with appropriate roles, they are more likely to remain loyal to their organizations. Hence, effective competency management can serve as a strategic tool to improve employee retention, especially in the nursing profession where emotional, physical, and psychological demands are high.