CURRENT SCENARIO & CHALLENGES OF ICT INFRASTRUCTURE IN HIGHER EDUCATION INSTITUTIONS IN TIER 3 CITIES OF MAHARASHTRA, INDIA: A STUDY OF JALGAON, DHULE & NANDURBAR REGION

Povzetek

Information and Communication Technology (ICT) has become integral to modern education, particularly in higher education institutions (HEIs). This study explores the status and challenges of ICT infrastructure in HEIs located in Maharashtra’s tier-3 cities, focusing on Jalgaon, Dhule, and Nandurbar. Using a mixed-methods research design, data were collected through institutional surveys, faculty interviews, and student feedback. The findings highlight critical shortcomings in hardware availability, internet connectivity, digital literacy, and administrative support, which collectively limit effective ICT adoption. The study emphasizes the need for strategic interventions to bridge these gaps and strengthen technology-enabled learning environments. Policy recommendations are proposed to reduce the digital divide, improve access to reliable resources, and promote sustainable ICT integration. Enhancing infrastructure and support systems in these growing urban centers is vital to improving educational quality and preparing students for success in an increasingly digital world.