E-GOVERNMENT AND INFORMATION TECHNOLOGY: CHALLENGES AND OPPORTUNITIES IN MANAGING INDONESIAN ELECTION

Abstract

Elections, as a key pillar of democracy, require a transparent, accountable, and efficient election management system. In this context, the use of information technology is a crucial element in supporting the modernization in the management of Indonesian elections as a manifestation of e-government implementation. This article aims to examine the extent to which information technology has been implemented by the General Elections Commission (KPU) in various election stages and to identify challenges and opportunities. This research uses qualitative methods with an exploratory-descriptive design and was conducted at KPU of Kuningan Regency. The findings indicate that the information systems used during the election process have enhanced the efficiency, transparency, and accessibility of information to the public. However, the implementation of information technology still faces significant challenges, including digital infrastructure readiness, cybersecurity threats, and low digital literacy. On the other hand, strategic opportunities such as increased voter participation, accelerated electoral processes, and the potential adoption of e-voting for the future demonstrate that information technology plays a crucial role in response to contemporary developments.