The Process of Communication between Citizens and Public Authority Bodies - a New concept of General Administrative Procedure. Lex localis - Journal of Local Self-Government, [S. l.], v. 6, n. 2, p. 153–169, 2009. DOI: 10.4335/47. Disponível em: https://lex-localis.org/index.php/LexLocalis/article/view/47. Acesso em: 6 oct. 2025.