IMPACT OF ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) ON THE PERFORMANCE OF COMMERCIAL BANKS IN THE WILAYA OF M’SILA. Lex localis - Journal of Local Self-Government, [S. l.], p. 779–792, 2026. DOI: 10.52152/p6jkxc46. Disponível em: https://lex-localis.org/index.php/LexLocalis/article/view/803866. Acesso em: 22 sep. 2026.