IMPLEMENTING ISO 9001:2015 IN REGION IX LGUS: READINESS, RESOURCES, AND RESISTANCE IN PUBLIC SERVICE QUALITY SYSTEMS. Lex localis - Journal of Local Self-Government, [S. l.], p. 64–74, 2024. DOI: 10.52152/c32j7322. Disponível em: https://lex-localis.org/index.php/LexLocalis/article/view/803462. Acesso em: 23 jul. 2026.