GENERATIVE AI FOR CLAIMS EXCEPTIONS AND INVESTIGATIONS: ENHANCING RESOLUTION EFFICIENCY IN COMPLEX INSURANCE PROCESSES. Lex localis - Journal of Local Self-Government, [S. l.], v. 23, n. S6, p. 7320–7337, 2025. DOI: 10.52152/y5j9v602. Disponível em: https://lex-localis.org/index.php/LexLocalis/article/view/802911. Acesso em: 7 dec. 2025.