PREDICTING INCIDENT RESOLUTION TIME IN DIGITAL TRANSFORMATION SYSTEMS AND ITS IMPACT ON DECISION-MAKING USING MACHINE LEARNING. Lex localis - Journal of Local Self-Government, [S. l.], v. 23, n. S6, p. 1047–1055, 2025. DOI: 10.52152/801900. Disponível em: https://lex-localis.org/index.php/LexLocalis/article/view/801900. Acesso em: 21 oct. 2025.