CUSTOMER EXPERIENCE AND ITS ROLE IN SHAPING TRUST: EVIDENCE FROM ONLINE INSURANCE SERVICES. Lex localis - Journal of Local Self-Government, [S. l.], v. 23, n. S4, p. 3440–3450, 2025. DOI: 10.52152/801096. Disponível em: https://lex-localis.org/index.php/LexLocalis/article/view/801096. Acesso em: 21 sep. 2025.