AUTOMATING TECHNICAL SUPPORT PROCESSES TO INCREASE CHATBOT ACCEPTANCE AMONG THE FACULTY AND STUDENTS OF KING ABDULAZIZ UNIVERSITY (KAU) DURING THE COVID-19 PANDEMIC. Lex localis - Journal of Local Self-Government, [S. l.], v. 23, n. S5, p. 3037–3051, 2025. DOI: 10.52152/801699. Disponível em: http://lex-localis.org/index.php/LexLocalis/article/view/801699. Acesso em: 11 oct. 2025.