IMPACT OF EMOTIONAL INTELLIGENCE ON JOB PERFORMANCE: A STUDY OF HOSPITALITY INDUSTRY

Authors

  • Sadia Nawaz
  • Shujauddin Khan
  • Kainaat Akhtar Usmani

DOI:

https://doi.org/10.52152/801385

Keywords:

Emotional Intelligence, Self-Awareness, Self-Regulation, Social-Awareness, Job Performance, Path Model, Consumer levels, Market distortions, Society, Social policies.

Abstract

This study aims to examine the impact of three key emotional intelligence dimensions—Self-Awareness (SA), Self-Regulation (SR), and Social-Awareness (SOA)—on Job Performance (JB) using a path model approach. A quantitative research design was employed, utilizing a structural path model to test the hypothesized relationships among the variables. The strength and significance of the relationships were evaluated through standardized path coefficients. The analysis revealed that: Self-Awareness (SA) had a significant positive effect on Job Performance (β = .558, ***p < 0.001), Social-Awareness (SOA) also showed a significant positive impact (β = .249, ***p < 0.001), Self-Regulation (SR) did not have a significant effect on Job Performance (β = .039, ns).

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Published

2025-08-25

Issue

Vol. 23 No. S4 (2025)

Section

Article

License

Copyright (c) 2025 Lex localis - Journal of Local Self-Government

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to Cite

IMPACT OF EMOTIONAL INTELLIGENCE ON JOB PERFORMANCE: A STUDY OF HOSPITALITY INDUSTRY. (2025). Lex Localis - Journal of Local Self-Government, 23(S4), 4292-4299. https://doi.org/10.52152/801385