LEVEL OF STUDENTS’ SATISFACTION WITH ACADEMIC ADVISING SERVICES ”A FIELD STUDY AT THE UNIVERSITY OF KHORFAKKAN”

Abstract

The study aims to identify the level of the University of Khorfakkan students’satisfaction with the academic advising services provided to them.

The study population consists of the students of the University of Khorfakkan from variousspecializations and academic years. The analytical descriptive approach was adopted to achievethe objectives of the study.

A questionnaire is designed as a tool to collect data and distribute them to a stratifiedrandom sample of 225 male and female students, suitable for statistical analysis. Then, we analyze the results using the software of the statistical package for social sciences (SPSS).

The study concludes that there is a statistically significant effect on the satisfaction with the academic advising services provided to the University of Khorfakkan students, in addition, there is a statistically significant effect on the satisfaction with the academic advising services according to marital status variable and age group variable. However, results do not show that there is a statistically significant effect on satisfaction with academic advising services according to gender, age, marital status, educational level, and academic specialization variables. The study ends by presenting some proposals based on the results reached.